GENERAL TERMS AND CONDITIONS
Table of Contents
Article 1 – Registration on the Site
1.1 – Registration conditions
1.2 – Opening an account
1.3 – Creating a Store
1.4 – Obligations of the User
Article 2 – Protection of personal data
Article 3 – Items placed for sale
3.1 – Listing an Item
3.2 – Obligations of the User
3.3 – Sale prohibitions
3.4 – Anti-c measures
3.5 – Determination of the Sale price
3.6 – Determination of the Sale price in store
3.7 – The “Extra Certificate of Authenticity” option
3.8 – The Promotional Programme
3.9 – Assumption of the Shipping Costs by the Seller
Article 4 – The Order
4.1 – Placing an Order
4.2 – Shipment of the Order
4.2.1 – Methods of delivery: DHL, DPD, USPS, Royal Mail and various carriers
4.2.2 – Method of delivery: Authdesigners.com Fulfillment
4.3 – Shipping to AuthDesigners: Extra Certificate of Authenticity
4.4 – Personal delivery
4.5 – Reception of the Item
Article 5 – Payment for a sale
5.1 – Content of the payment
5.2 – Service charge
5.3 – Shipping cost prices
5.4 – Customs fees
5.5 – Payment in installments 1
5.6 – Different payment methods
Article 6 – Completion of the sale
6.1 – Commission
6.2 – Amount paid to the Seller
Article 7 – The Wallet
Article 8 – Money Back Guarantee
8.1 – Application of the Money Back Guarantee
8.2 – Exercise of the Money Back Guarantee
8.3 – Item Return to AuthDesigners
8.4 – Item Return to the Seller
8.5 – Relisting an Item for sale
Article 9 – Regulation of the AuthDesigner Referral Programme
Article 10 – Dispute resolution
Article 11 – Special provisions applicable to individual Sellers
11.1 – General obligations of individual Sellers
11.2 – The warranty against latent defects
Article 12 – Special provisions applicable to Professional Sellers
12.1 – Various obligations
12.2 – Obligation to declare oneself as a Professional
12.3 – Obligation to declare income
12.6 – Legal guarantees
12.6.1 – The guarantee of authenticity
12.6.2 – The warranty against latent defects
Article 13 – Obligations
13.1 – Limitation of liability
13.2 – Site access
13.4 – Temporary suspension of the obligations of the parties
Article 14 – Intellectual property
14.1 – Intellectual property rights 2
14.2 – Content of the Adverts
The Site connects Sellers and Buyers wishing to sell new, pre-loved and second-hand fashion and cosmetics items (hereinafter, the “Items”). The Sellers and Buyers may hereinafter be referred to by the term “Users”. The Site acts as an intermediary between the Buyer and the Seller. When a User purchases an Item, the payment of such User is retained by AuthDesigners. This sum is paid to the Seller when the Buyer confirms receipt of the Item and satisfaction with it. The Site acts only as an intermediary and cannot be held liable for disputes. These General Terms and Conditions are intended to define the Site’s terms and conditions of use and sale for the Users.
Advert: offer for sale of one or more Item issued by the Seller on the Site.
Store: groups together all items offered for sale on AuthDesigners.com by the same Seller and provides information about the Seller. This page is public.
Buyer: The User, aged 18 or older or the legal representative of a legal entity, who has purchased one or more Item. Catalogue: all items offered for sale on AuthDesigners.com by the entirety of Sellers.
Extra Certificate of Authenticity: a paid option offered to Buyers, in the context of an Order, to have their Item(s) physically checked by AuthDesigners.com staff or associates prior to shipment to the Buyer. The Extra Certificate of Authenticity has no legal value.
Commission: the amount received by AuthDesigners.com in return for the sale of an Item by a Seller.
Delivery address: the postal address filled in by the Buyer at the time of the Order, to which the Item ordered by a Buyer will be delivered by the Seller.
Item: object within the fashion or cosmetic categories, placed for sale by a Seller on the Site, meeting the criteria defined in Article 3 of these General Terms and Conditions, and which serves as the basis of the contract between the Seller and Buyer.
Method of delivery: final shipping method and chosen by the Users, via DHL, DPD, USPS, FedEX, Royal Mail, against signature and/or insurance or in certain particular cases, with any other carrier.
Money Back Guarantee: possibility for a Buyer unsatisfied with his/her Order to declare on the Site within 24 hours of receipt (including weekends and holidays), his/her dissatisfaction and the reasons for such dissatisfaction in order to proceed with the return of the Item.
Order: purchase of an Item by a Buyer from a Seller on AuthDesigners.com.
Parcel: package carefully packaged by the Seller, marked with the Delivery Address of the Buyer or AuthDesigners.com office storage address and containing the item(s) ordered by the Buyer.
Personal delivery: Unavailable at the moment.
Prepaid shipment label: shipping label generated by AuthDesigners.com for the dispatch of one or more Items in the context of the Extra Certificate Of Authenticity.
Price of the Item: price offered by the Seller for the sale of an Item. It serves as the basis for the calculation of the AuthDesigners.com’s Commission and Service charge. It does not include the Shipping costs, Purchase vouchers, Remittance vouchers or any other discount.
Professional Store: User acting in the context of his/her professional or commercial activity who offers one or more Item(s) for sale.
Promotional Programme: programme limited in time that decreases the price of the Items for sale or the assumption of the Shipping costs by the Seller.
Proof of Parcel Shipment: proof of deposit of the Parcel delivered by the carrier.
Purchase offer: irrevocable offer to purchase one or more Item(s) issued by a Buyer on the Site in response to one or more Adverts of one or more Seller(s).
Purchase voucher: discount to be redeemed when placing one or more Orders on www.AuthDesigners.com.
Referral Programme: a programme that allows Users to obtain benefits by having the Site discovered by a non-registered user so that such user becomes, in turn, a User of the Site.
Referred User: non-registered user of the Site, contacted by his Referring User to participate in the Referral Programme and whose email address used was collected by the Referring User in strict compliance with the applicable legal provisions and, in particular, the European Regulation of the European Parliament and the Council of April 27 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data.
Relisting an Item for sale: possibility for a Buyer who is not satisfied with his/her Item and who has declared his/her dissatisfaction within 24 hours after receipt to resell the Item free of charge, with no relisting fee or Commission. Remittance voucher: e-mail containing a code, sent to the Buyer when confirming the availability of the ordered Item. This code is sent by the Buyer to the Seller in the context of a personal delivery and enables the Seller to be paid.
Sale price in the store: sale price of the Item in store as estimated by the Seller. This price is not verified by AuthDesigners.com.
Seller: a User who offers one or more Item(s) for sale. The Seller can be either an individual or a professional.
Service charge: AuthDesigner.com’s usage fees that correspond to a percentage of the Item Price. They are borne by the Buyer at the moment that the Order is placed and are final when a sale is completed.
Shipping costs: shipping costs set by AuthDesigners.com, based on the shipping rates according to the method of delivery chosen by the Users.
Site: the websites accessible at the following URLs: https://www.authdesigners.com and http://authdesigners.com, as well as through the mobile apps where available.
The Wallet: payment account opened on the Site by and on behalf of the User, on which the sums related to its sales are paid.
Transaction Price: price paid by the Buyer. It includes the Item Price, plus Shipping costs and Service charges.
Under moderation: Advert created by a Seller and detected by the algorithm as problematic. This Advert is placed on hold until validated by a member of staff.
User: a person who has a Authdesigner.com account to buy and/or sell one or more Item.
Visitor: non-registered surfer browsing the Site and who declares by accessing and using the Site to have read these General Terms and Conditions and to expressly accepted them without reservation and/or modification of any kind.
Article 1 – Registration on the Site
1.1 – Registration conditions. The User must be 18 years old or be the legal representative of a legal entity.
1.2 – Opening an account. To register on the Site, the User must create an account using his/her email address or by using the Facebook Connect function. In the first case, the User will complete the fields on the Site registration form and provide complete and accurate information. Among the mandatory fields, the User must indicate his/her civil status, first name, user name, country, e-mail address and password. In the second case, the User will be asked to allow Authdesigners.com to access certain information from his/her Facebook account, including his first and last name, Facebook ID, e-mail address, sex, date of birth, profile picture and other information made public on the User’s account. This information will be used for the automatic creation of the User’s Authdesigners.com account.
1.3 – Creating a Store. After registration on the Site, the User is assigned a Store. The name chosen by the User during registration will be publicly displayed on the Store. The information entered by the User and displayed publicly on the Store may include one or more of the following: ● Name of the Store; ● City and Country; ● Date of registration; ● Seller status (individual or professional); ● User’s profile picture; ● Number of items for sale and already sold ● Rating, and; ● Description written by the User. Depending on the activity of the User on the Site, the Store may also contain other information such as Items already sold by the User or his/her rating by other Users.
1.4 – Obligations of the User.
The User undertakes to update the information provided to Authdesigners.com as soon as possible. The User is solely responsible for the possible consequences of not updating such information. The User undertakes to not provide his/her contact information (telephone, address, e-mail, etc.) in his/her Adverts, questions and answers relating to such Adverts, or in the name or description of his/her Catalogue. Authdesigners.com may, if necessary, delete this information without having made a prior request to the User. The User agrees to not directly contact other Users outside of the space for comments provided for this purpose on the Site. Once an Item has been sold on the Site, the Buyer agrees that his/her first and last name, Delivery Address, e-mail address and telephone number, if the personal delivery option was selected, may be communicated to the Seller. Users undertake to keep this information confidential and not disclose it. They undertake to not infringe on the privacy of the other Users and to not send them any message, object, documentation including advertising, by any means whatsoever (in particular, by mail, telephone or electronic means). The User agrees to not disclose his/her username and password to third parties. If a User uses his/her account, even without such User’s knowledge, by someone using his/her password and pseudonym, such User will bear the consequences of this use alone. In the event that the User becomes aware of the fraudulent use of the Site under his/her identity, the User will immediately inform Authdesigners.com The User agrees to not create or use accounts other than the one the User initially created, whether under his/her own identity or that of third parties. The User agrees to not place on the Site, particularly through comments, anything contrary to morality, or anything offensive, defamatory or damaging the reputation of other Users. The User is prohibited from publishing photographs containing inappropriate content (nudity, violence, etc.). In the event of the non-compliance with one of these obligations, Authdesigners.com reserves the right to delete the User’s account.
Article 3 – Items placed for sale 3.1 – Listing an Item Any Item offered for sale on the Site must correspond to immediately available material property. The Seller must have full ownership of the Items and the ability to sell them. The User may only place fashion and/or cosmetics Items for sale on the Site. The User undertakes to inform the Buyer of the precise features of the Item. The description and the elements of the offer must be accurate and not mislead the Buyer. The Advert must reflect any changes in the characteristics of the Item and the Seller agrees to delete his/her Advert if the Item is no longer available for sale. Lingerie items, swimwear, socks and tights and nightwear may be placed for sale on our Site. These second-hand Items may only be offered in “new condition” or “very good condition”.
3.2 – Obligations of the User. The Seller agrees to not list Adverts that do not fall within the fashion and/or cosmetics categories. Authdesigners.com reserves the right to delete the Adverts at issue. The Seller is responsible for the content of the Advert and the communications relating to the Advert with other Users. It guarantees Authdesigners.com of any complaint relating to the content of the Advert. Seller agrees to keep the Store up-to-date and to remove Items that are no longer available. The Seller also agrees that the Items are not defective, including those that are stained, torn or punctured. The Seller undertakes that any advertisement relating to an item in the cosmetics category must be in a “new” condition, that is to say unopened and in its original packaging. The Seller undertakes to publish only photos of the Items that they themselves have taken or otherwise photos which represent the item. Thus the use of photos not subject to copyright is strictly prohibited. Therefore, Authdesigners.com reserves the right to remove any photos from the Site that have not been taken by the Seller. Authdesigners.com may ask the User to modify his/her Advert, especially if it is incorrect or does not comply with these Terms and Conditions. The Seller undertakes to place for sale only one Advert per Item. If the Seller has inventory greater than one unit, the Seller must indicate this in the Advert. Authdesigners.com reserves the right to delete multiple Adverts for the same Item. In the event of the non-compliance with one of these obligations, Authdesigners.com reserves the right to delete the User’s account.
3.3 – Sale prohibitions The Seller undertakes to only offer photos of Items in the fashion and/or cosmetics category. It is therefore forbidden to offer the following types of Items for sale, without this list being exhaustive: ● Batch of Items ● Electronic items including, in particular, straighteners, curling irons, epilators or hair dryers ● Items prohibited by law, including wolf fur and elephant hair
3.4 – Anti-C Measures / Anti-counterfeiting measures. Authdesigners.com has been a signatory since 2018 set out measures to stop counterfeit items being sold through the platform or website. The Seller will refrain from offering Items for sale whose provenance the Seller is unaware or whose provenance is doubtful. The Seller thus undertakes to not list Adverts relating to counterfeit Items. Authdesigners.com reserves the right to inspect the Advert and require the Seller to provide additional information or photographs (e.g.: serial number, invoice, authenticity card). The Authdesigners.com algorithm automatically places the detected Adverts on hold as problematic. The Adverts display the status “Under moderation”. In the case of the sale of a counterfeit Item, Authdesigners.com reserves the right to delete the Advert. Certificates from independent firms are not accepted as proof of authenticity. Users undertake to immediately inform Authdesigners.com as soon as they find that an Advert does not comply with the provisions of this Article. In the event of the sale of one or more infringing Items, Authdesigners.com reserves the right to permanently delete the User’s account and take any measures, to prevent the re-registration of this User.
3.5 – Determination of the Sale price. The Seller is solely responsible for determining the Price of the Item. Authdesigners.com urges the Seller to not set a clearly excessive price. The Adverts of luxury brand Items that do not comply with these provisions will be automatically deleted. Authdesigners.com reserves the right to delete an Advert and has the option to suggest a reduction of price to the particular Seller when it is obviously too high.
3.6 – Determination of the Sale price in store The Seller agrees to indicate the sale price in store so as to not mislead the Buyer. If the Seller does not know the actual retail price, the Seller may provide his/her best estimate. This estimate corresponds to a simple indication of the amount paid by the Seller at the time of purchase or the value of the Item available on the market. The User is warned that the sale price in store is not verified by Authdesigners.com. The saving percentage indicated for each item is calculated from the sale price in store. This information is not contractual.
3.7 – The “Extra Certificate of Authenticity” option. The Extra Certificate of Authenticity is a document issued by the Authdesigners.com authentication staff attesting to the double authenticity of the Item. The Buyer may choose to purchase the Double Certificate of Authenticity at a cost of 250 GBP (British pounds) for items between 0-1000GBP, 400 GBP (British Pounds) for items between 1000-2500GBP, and an extra fee of 100GBP per 1000GBP listing price. This sum will be charged to the Buyer separately from the order. This is not refundable irrespective of the outcome. The Item will be shipped to Authdesigners.com’s premises and physically examined by the one or more members of staff, or if unavailable due to unforeseen circumstances, by a partner authentication service. The Certificate of Authenticity will be attached in the Parcel to the Buyer or sent separately through the email provided by the buyer.
Perfumery and cosmetics Items are not eligible for the Certificate of Authenticity. By way of exception, Sellers outside of the United Kingdom cannot opt for the Certificate of Conformity. In the event that the Item examined in the context of the Certificate of Authenticity is found to be non-compliant or non-authentic, the Seller will have to ask Authdesigners.com to return the Item by mail. The Shipping costs amount to 15 euros for a shipment within the European Union. The Item received at the Authdesigners.com premises will be kept for a period of one (1) month of receipt. At the end of this period, the unrecovered Item will become the property of Authdesigners.com and the Seller agrees to not collect any amount for the Item.
3.8 – The Promotional Programme In the context of one-time operations, AuthDesigners.com allows Sellers to participate in Promotional Programmes. From the time Announcement is made, Sellers can check the box provided for this purpose to join. In this case, the Seller allows Authdesigners.com to lower the Price of its Item within a percentage range of -5% to -15% of the Price of the Item, during these one-time operations whose frequency is defined by Authdesigners.com.
3.9 – Assumption of the Shipping costs by the seller. Authdesigners.com allows the Sellers to bear the Shipping costs on one or more of their Items in the event of an Order. At the time of the creation of the Advert, Sellers can check the box provided to make this selection. During the placement of the Order, the Buyer will not be charged for the Shipping costs. The Seller will then assume payment for the shipping costs. No reimbursement of the Shipping costs will be made to the Seller, even in the event of the return of the Item.
Article 4 – The Order
4.1 – Placing an Order. When the Buyer pays for the Order, the Buyer issues an irrevocable Purchase Offer for the Items in his/her basket. The Buyer is bound by this Purchase Offer until the expiry of the acceptance period provided to the Seller as defined below. Following the payment of the Order by the Buyer, Authdesigners.com notifies the Seller of the Buyer’s Purchase offer by e-mail. Authdesigners.com is simply an intermediary and is not a party to the transaction between the Buyer and Seller. During the placement of the Order and its completion, the ownership of the Items is directly transferred from the Seller to the Buyer. For any questions relating to an Order, the Buyer and Seller may contact Customer Service at: email@example.com | Users should note, by pacing an order you give us the permission to process your order for up to 30days. If your order, for any reason, isn’t delivered in a maximum of 30 days, your refund would be made on the 31st day following your purchase, and the order cancelled. By using our website, you agree to these order processing terms.
4.2 – Shipment of the Order. After an item has been paid for, the Seller agrees to proceed with its shipment. The Buyer selects the shipping method among the options initially selected by the Seller when the Advert is created. The Buyer undertakes to have a standard delivery address or mailbox in accordance with the postal service recommendations (size of the mailbox, indication of the contact information of the residents, etc.). Authdesigners.com may act as an intermediary and require sellers to ship the item purchased, to their inspection premises prior to delivery to the Buyer. Authdesigners.com may communicate to the Seller the contact information of the Buyer so that the Seller can proceed with the shipment of the Item directly where it deems inspection not necessary. As part of the dispatch, Authdesigners.com reserves the right to provide Users with the telephone number provided by the Buyer or Seller to the sender, if this is required by the carrier. Authdesigners.com advises the Seller to ship Items of value greater than or equal to 100 euros and/or Items in the jewelry and watch categories using a delivery method offering insurance up to the price of its Item. The Seller undertakes to respect the shipping method chosen by the Buyer and shown in the Order. The Seller also agrees to send the Items to the Buyer carefully wrapped. Otherwise, the Seller may be held liable. In the case of non-compliance with the shipping method selected by the Buyer, the sale will not be finalised. In the event of a dispute and without confirmation of receipt by the Buyer, Authdesigners.com reserves the right to cancel the Order and refund the Buyer. The Seller undertakes to indicate the tracking number of the Parcel on his/her Authdesigners.com account within a maximum of five (5) working days from the Order availability date. As an intermediary, Authdesigners.com may examine, on a case-by-case basis, any problems encountered during a shipment within a thirty (30) day period. The Seller agrees to retain the Proof of Parcel Shipment for thirty (30) days from the shipment date. The Seller undertakes to not insert any advertising material in any form for its own or anyone else’s behalf. The Seller undertakes to use the contact information of the Buyer only for the purposes of performing the Order and its ensuing legal obligations. Authdesigners.com is not responsible for the delivery in situations where the seller chooses to deliver directly to the user, regardless of the shipping method selected. Upon the failure to ship the Order and provide Customer Service with the tracking number of the parcel within five (5) working days of the Order availability date, the sale will be cancelled and the Buyer refunded the Transaction Price.
4.2.1 – Methods of delivery: After shipment of the Item, the Seller undertakes to indicate the tracking number communicated by the carrier on the Seller’s Authdesigners.com account.
If the seller chooses the Authdesigners.com fulfilment option, they agree to send the item(s) to our premises, before, during, or after a purchase. The costs of handling is free and we will provide direct shipping cost estimates for the fastest shipping option to the buyer. The seller will be charged the shipping fee in addition to the commission of the purchase at the time of disbursement. In the event that the Buyer does not receive the Parcel, it is the responsibility of the Seller to make a claim with the carrier, according to the selected delivery method. If the seller used our fulfilment option, Authdesigners.com will make a claim with the carrier. In the event that the Parcel is indicated as “delivered” and the Buyer declares not having received it, the Buyer undertakes to open a claim with the carrier. Customer Service may also request the Buyer to open a claim, particularly for a delivery or signature dispute. The Seller undertakes to consult the general terms and conditions of sale of the carrier selected for the shipment of the Item. No refund will be provided if the delivery address was correctly provided to the Shipping carrier
4.2.2 – Method of delivery: Authdesigners.com fulfilment. This option is available for users in certain countries and is free of charge for the seller. Upon listing an item for sale, the seller may choose to ship the item to our premises for a faster handling once a purchase is made. Shipping fees from Authdesigners.com to the buyer will be charged to the seller in addition to the commission fees or separately; determined on a case by case basis.
4.4 – Personal delivery The Seller has a period of five (5) days from the confirmation of Order Availability to complete the shipping field. Otherwise, the sale will be automatically cancelled and the Buyer will be refunded the Price of the Item.
4.5 – Reception of the Item The Buyer is invited to confirm the good reception of the Item and its satisfaction within 24 hours of receipt of the Item (including weekends and holidays). In the event of the non-receipt of the Item within 24 hours, the Buyer must inform customer service. If the Buyer has not come forward within 24 hours, Authdesigners.com will proceed to the completion of the sale and payment made to the Seller, of the amounts corresponding to the transaction. This completion of Order resulting in payment to the Seller is final. The Buyer and the Seller agree that Authdesigners.com calculates this period from the information provided by the carrier. Authdesigners.com declines all liability in the event of incorrect information provided by the carrier. In any event, after an Order is completed, in which the Buyer claims to have not received the Item, the Buyer will have to mediate directly with the carrier. Otherwise, if the item is not retrieved and the Parcel is returned to the Seller, Authdesigners.com may not be able to collect funds already released to the seller. The Shipping costs will be paid by Authdesigners.com to the Seller. In the event of an Order placed with a Professional Seller, if the Parcel is lost or damaged by the carrier, the Professional Seller agrees to reimburse the Transaction Price to the Buyer. It is then the responsibility of the Store to make a claim with its carrier for compensation. Article 5 – Payment for a sale
5.1 – Content of the payment The amount paid by the Buyer consists of: ● the Item Price determined by the Seller; ● the Service charge corresponding to an undisclosed % of the Item Price determined by the Seller; ● Shipping costs set by Authdesigners.com based on carrier rates unless the Seller chooses to offer Shipping costs to the Buyer.
5.2 – Service charge During payment of the Order by the Buyer, Service charges are added to the total amount of the Order. These are the responsibility of the Buyer. The Service charge ranges from 1%-3% of the Item Price determined by Seller and may not include any reduction. In the event of a return conducted as part of the Money Back Guarantee or in the event of the cancellation of the Order, Authenticdesigners.com undertakes to refund the Service charge to the Buyer. However, these are due when the sale is finalised.
5.3 – Shipping cost prices: The amount of the Shipping costs paid by the Buyer varies according to its location and the number of Items ordered.
5.4 – Customs fees In the event that one of the parties resides in a country in or outside of the European Union, customs fees may apply. In such case, the Buyer undertakes to check the origin of the Item that he/she wishes to acquire on the Advert prior to placement of the Order. Upon receipt of the Parcel, the Buyer will pay the customs fees. Duties and Taxes, where charged to Authdesigners.com , would be passed onto the Buyer prior to the final delivery of the Parcel. Should the seller delay in paying these Duties and Fees, an extra fee ranging from £4 – £12 will be charged daily for storage costs to the Buyer. Administrative costs, and all other costs deemed accountable to the Buyer would be charged and payment required before final delivery. For an Item return, the Buyer must specify on his/her shipping form that it is a return of merchandise. In the absence of details on the return of merchandise form as provided, customs fees improperly taxed to the Seller upon the return of the Item will be deducted from the amount of the refund paid back to the Buyer. Customs duties and fees charged by Delivery companies to us are not refunded.
5.5 – Payment in installments. Not currently available.
5.6 – Different payment methods. The Buyer can pay: ● by debit/credit card, ● by Paypal, ● by bank transfer ● by Purchase vouchers. As part of the fight against fraud, anti-money laundering and counter-terrorism, Authdesigners.com can ask the Buyer for proof of identity. Pending receipt of these documents, Authdesigners.com reserves the right to suspend an Order and/or bank transaction. Authdesigners.com cannot be held liable for any fraudulent use of the payment methods used by the Buyer during the Order. ● By debit/credit card. The payment is made through a partner card processing platform, an accredited electronic money institution. The terms and conditions applicable to the payment transaction are detailed at such point. This payment method is secured by a data encryption procedure to prevent the interception of this information by a third party. As the maintenance of security of this information is managed by the card processing system, the company reserves the right to refuse an Order for any payment incident or dispute. ● By Paypal. PayPal is a payment service provider specialising in the issuance of electronic money between the Buyer and a third party. Paypal ensures the confidentiality of the Buyer’s banking information. To receive payment via PayPal, the Buyer must have a PayPal account and agree to their general terms and conditions of use. By choosing this payment method, the Buyer is automatically redirected to his/her PayPal account. ● by Bank transfer. The Buyer will be required to make the payment to our bank account details provided during checkout. The order number should figure in the reference section or as otherwise mentioned. ● by Purchase voucher The Buyer may pay the Item Price using a cash remittance or shop voucher. This is only available for certain region and countries. The Purchase vouchers can only be used to collect payment for item fees and should be equal to the total order price. The amount of the Purchase vouchers cannot be credited to a bank account or bank card.
Article 6 – Completion of the sale. The Seller authorises Authdesigners.com to collect, in the name and on behalf of the Seller, the Transaction Price.
6.1 – Commission. In exchange for the use of the platform, the Seller authorises Authdesigners.com to charge, at the time of the completion of the Order, a Commission determined according to the terms defined below on the total Transaction Price. The Commission charged to the Seller by Authdesigners.com for each sale is equal to 13.5% of the Item Price. The Shipping costs are not included in the calculation base of the Commission. For Stores, Authdesigners.com applies a commission equal to 13%, excluding taxes. The Commission is not due by the Seller in the case of the return of the Item by the Buyer or the cancellation of an order.
6.2 – Amount paid to the Seller. Following the completion of the Order, Authdesigners.com will pay the Transaction Price, less the Commission, to the Seller, provided that the Transaction Price has been paid in full by the Buyer and collected by Authdesigners.com. The Seller agrees to collect only a sum equal to the Transaction Price excluding any other amount or interest. The Seller henceforth waives any claim concerning the amounts possibly produced by the capitalisation of the sums collected in the name and on behalf of the Seller by Authdesigners.com upon the occurrence of a sale. The Price of the Item, the Shipping costs, the Commission and the Amount paid to the Seller are defined to include all taxes (with the exception of the VAT levied by Authdesigners.com on sales made by Stores). The payment of the amount is made by Authdesigners.com to the Seller: ● upon confirmation of receipt and satisfaction of the Item by the Buyer or 24hours after the tracking marks the item as delivered; ● or, in the event of the absence of confirmation of receipt by the Buyer, 10 days from dispatch of the Item in accordance with the information provided by the carrier.
Article 7 The wallet. Unavailable. Check back in 2021
Article 8 – Money Back Guarantee When the Seller is an individual, AuthDesigners.com offers a Money Back Guarantee if the Buyer is not satisfied with the ordered Item. 8.1 – Application of the Money Back Guarantee The Money Back Guarantee does not apply in the event of: ● Personal delivery of the Item by the seller; ● a purchase from a Store, subject to the provisions of the Consumer Code; ● for hygienic purposes, the purchase of perfumes, cosmetics, beauty items, lingerie, sleepwear, swimwear, socks and tights; ● more than 24 hours after confirmed delivery by the Courier company up to a maximum of 48 hours.
8.2 – Exercise of the Money Back Guarantee In the event that the Seller is an individual, Authdesigners.com has implemented the following procedure allowing the Buyer to return the ordered Item if the Buyer is not satisfied.
The below points are only valid should the buyer provide proof upon receipt that the item ordered was defective, or not Authentic by means of video. This video attachment should have a size less than or equal to 10MB and showcase the process of unboxing clearly showing the shipment tracking number, as the parcel is being opened. Failure to do so we will have no proof the images sent for a claim are those of the actual item received and all other refund points below deemed null and void. Within 24 hours of the receipt of the Item (including weekends and holidays), the Buyer must confirm receipt and indicate his/her choice of whether the Buyer is satisfied or dissatisfied by contacting customer support. Failure to contact customer support via email or chat or phone within 24 hours and a maximum 48 hours of the item receipt is considered as satisfaction of item received. No refund will be offered after 48 hours of confirmed delivery by the Delivery courier. All transactions are marked complete and final after 48 hours without any request to return or request a refund. If the Buyer indicates that he/she is satisfied with the Item prior to the expiry of the 24 hour period and a maximum of 48hours, the Buyer will not be able to benefit from the Money Back Guarantee, even if this period has not expired. When the Buyer declares his/her dissatisfaction, the Buyer must indicate the reason for the dissatisfaction AND must request as a result a return request. which may be: ● Damaged/defective item; ● Incorrect Item received; 26 ● Concerns about authenticity. Based on these reasons for dissatisfaction, the Buyer will have to proceed to send the Item to Authdesigners.com or the Seller. When a Buyer places a multiple Order with the same Seller and invokes the Money Back Guarantee for one or more Items of this Order, the amount of the Shipping costs is not refunded for all the orders. When an Item is returned in the context of the Money Back Guarantee, Authdesigners.com has up to 30 days to process a possible claim after receiving the item at our premises.
8.3 – Item Return to Authdesigners.com The Buyer must return the Item to Authdesigners.com when the reason for dissatisfaction is “Concerns about authenticity” and if the Item benefits from the Certificate of authenticity for the following reasons for dissatisfaction: “Incorrectly received Item”, ” Defective/damaged Item”. The Buyer has a new 48 hour period (excluding weekends and public holidays) to return the Item to Authdesigners.com and indicate the tracking number of the Parcel on the page of the Site provided for this purpose. This period of two (2) working days starts from receipt of the Customer Service email confirming compliance with the period to make the request regarding dissatisfaction and which contains the address of Authdesigners.com returns premises. Upon receipt of the Item on its premises, Authdesigners.com will verify that the returned Item is in accordance with the Seller’s Advert within an average period of five (5) days. In any case, this period may be extended in the event of a thorough study on the Item and, in particular, its provenance. If the Item is declared non-authentic or non-conforming in accordance with the return procedure, Authdesigners.com will reimburse the Buyer for the Item Price less the Shipping costs and applicable duties or taxes incurred. The Seller agrees that Authdesigners.com will not pay him/her any amount for the Shipping costs that the Seller has incurred. The refund will be made by credit, depending on, but may be irrespective of the payment method initially used by the Buyer. Absent any claim, it will be done within an average period of seven (7) working days from the date of receipt of acceptance of claim results, without exceeding a maximum period of thirty (30) days. Any Item sent to Authdesigners.com premises for any reason must be retrieved by the User notified by Authdesigners.com within a maximum period of one (1) month from its receipt. At the end of this period, the unrecovered Items will become the property of Authdesigners.com. If the Item is declared non-authentic or non-compliant, the Seller will have to pay the Shipping costs in order for Authdesigners.com to reship the Item. The Shipping costs will depend on the carrier of our choice. In the event that the Item is counterfeit, it may be given to the right holders of the mark for examination and, if necessary, destroyed. Any item returned to Authdesigners.com without the necessary information to link it to an Order or User must be retrieved by its sender within a maximum of one (1) month from receipt. At the end of this period, the unrecovered Items will become the property of Authdesigners.com. As an exception, in the event of doubt about the authenticity of an Item, the Buyer may notify Authdesigners.com and return the Item to Authdesigners.com. The Item will be physically examined by the dedicated department. Upon the failure to comply with the procedure, in the event that the Buyer returns the Item directly to the Seller, the Shipping costs will be automatically refunded to the Seller, Authdesigners.com cannot perform any examination of the returned Item.
8.4 – Item Return to the Seller: The Buyer must return the Item to the Seller when the reason for dissatisfaction is “Incorrect Item received”, “Defective/damaged item”, and if the relevant Item does not benefit from the Double Certificate of Authenticity. Authdesigners.com invites the Buyer to take photos of the Item upon reception out of the box, and also before return, noting any defects of the Item. The Buyer has a new period of 48 hours (excluding Sundays and public holidays) to return the Item to the Seller or Authdesigners.com and indicate the tracking number of the Parcel on the page of the Site provided for this purpose or in special cases to our customer support via email. This two (2) day period starts from receipt of the Customer Service e-mail confirming compliance with the period to make the request regarding dissatisfaction and which contains the postal address of the Seller or Authdesigners.com return address. The Buyer agrees to return the Item to the Seller carefully packed according to the original shipping method at Buyer’s expense. The Seller or Authdesigners.com will have a period of seven (7) days from the effective delivery of the Item by the postal services to declare its receipt on the page of the Site provided for this purpose or via email. The declaration of receipt of the Item by the Seller triggers the refund of the Price of the Item to the Buyer. After verification of the tracking information provided by the postal services, if the Seller has not come forward within seven (7) days after receipt of the Item, Authdesigners.com will refund the Item Price or the Transaction Price (according to the indicated reason for dissatisfaction) to the Buyer. The refund will be made by credit, bank transfer, or cash remittance at the sole discretion of Authdesigners.com. Unless a claim is made, it will be done within an average period of seven (7) days from the date of receipt of the Item by Authdesigners.com without exceeding a maximum period of thirty (30) days. The Buyer agrees to be reimbursed only an amount equal to the Transaction Price, excluding any other sum. The Buyer henceforth waives any claim concerning the amounts possibly produced by the capitalisation of the sums collected by Authdesigners.com upon the occurrence of this sale. The Buyer is solely responsible for the return of the Item. Authdesigners.com reserves the right to complete an Order, resulting in the payment of the Seller, if the Buyer is unable to prove the proper return delivery of the Item to the postal return address provided. In the event that the Seller declares having received an empty Parcel in return, the Seller’s claim can only be processed only if the procedure described below is followed: ● Upon receipt, and except in case of mailbox delivery, if the Parcel is opened or damaged, the Seller undertakes to refuse the parcel. Otherwise, the Seller will be deemed liable and Seller will not be able to claim any compensation. ● The Seller must first provide pictures of the empty Parcel and the weight of the Parcel indicated on the packing slip to the Authdesigners.com Customer Service department. ● Upon the failure to reach an amicable solution, the injured party will be invited to initiate legal proceedings or to lodge a complaint against the other party.
8.5 – Relisting an Item for sale. An item will be delisted for sale upon request by the the seller or Store.
Article 9 – Regulation of the Authdesigners.com Referral Programme The Referral Programme is accessible on the Site and is open to all registered Users who have previously accepted the General Terms and Conditions of the Site. The purpose of the Referral Programme is to promote the Site to non-registered users who meet the conditions of Article 1.1 of these General Terms and Conditions. Users of the Authdesigners.com Site may refer users to become Users of the Site themselves. Referred Users may, in turn, become Referring User. It is specified that a Referred User can only be linked to one Referring User. Authdesigners.com reserves the right to terminate the Referral Programme at any time without notice or cause and without incurring any liability. The Participant cannot claim any compensation from Authdesigners.com. To participate, Users must complete the form provided for this purpose in the “My Account> My Referrals” section. The User can refer other users by adding their e-mail addresses after having obtained their consent and Authdesigners.com guarantees the use of the e-mail address for this purpose. To participate, the User must create an account on the Site. Following registration, the new User will be considered as a Referred User and will receive an e-mail containing a unique code allowing the User to have his/her Shipping costs provided without charge for the shipping of a single item on the User’s first Order with a minimum value of 100 GBP. When the Referred User completes a first sale or makes a first Order on the Site, the Referring User will receive a voucher worth 10 GBP, valid for any Order with a minimum amount of 100 GBP. The Referring User can obtain a maximum of 50 vouchers by having referred fifty different users. The Vouchers may not be combined. The Referring User cannot refer itself, refer the same person several times or refer a user who is already registered on the Site or who is a member of his/her household. The Referral Program does not apply to Professional Stores. Authdesigners.com reserves the right to perform checks, in particular on the identity of the participants and exclude users from the Referral Programme. Article 10 – Dispute resolution If a dispute arises in the context of a purchase from a particular Seller, the Buyer may contact Authdesigners.com for assistance and submit a complaint to Customer Service. Within the transactions, Authdesigners.com acts only as an intermediary and cannot be held liable for disputes that arise. In this case, authdesigners.com will do its best to help the parties reach an agreement. The accounts of the User(s) concerned may be temporarily blocked and transfer requests suspended until the dispute is resolved. In the event of a dispute between the Buyer and the Seller, the content of the Advert will be taken into account including, in particular, the photos and description. In this regard, the Seller undertakes to send all of the elements present on his/her photos or mentioned in his/her description to the Buyer. In order to resolve the dispute, the parties agree that the delivery tracking information of the carrier will be decisive. In the case of dispute concerning the delivery of an Order, the sender of the Parcel is obliged to complete the necessary procedures of the carriers. The sender is responsible for the proper delivery of the Parcel. In the event of a dispute, Authdesigners.com may, after obtaining the consent of the User, communicate to the Buyer or the Seller the e-mail address of such User. Any amount due to Authdesigners.com, for any reason, that has not been paid to it may be drawn from the pending payments of the User concerned.
Article 11 – Special provisions applicable to individual Sellers
11.1 – General obligations of individual Sellers The individual Seller may be subject to social and tax obligations following a sale made on the Site. The Seller acknowledges comprehension of this information.
11.2. – The warranty against latent defects is null.
Article 12 – Special provisions applicable to Professional Sellers
12.1. – Various obligations Authdesigners.com reserves the right to not contract with a Professional Seller. Outside of sale periods, the Professional Seller cannot sell at a loss. The Professional Seller must ensure that the composition of his/her Items is correctly indicated in the description of the Seller’s Adverts, especially regarding the animal species when it comes to leather. 12.2 – Obligation to declare oneself as a Professional Authdesigners.com reminds Users that they can be considered a Professional Seller in the following cases: ● You sell purchased items for resale and not for personal use; 32 ● You sell items that you have created yourself; ● You regularly sell a large volume of items; ● The sales that you make allow you to generate profits and earn a substantial income. Authdesigners.com also reminds Users that when a Seller sells goods that the Seller no longer wishes to keep, the revenues from these sales are not taxable except in special cases. If Users have any doubt as to their professional or personal status, Authdesigners.com invites Users to inquire about the legal and regulatory provisions that may help them determine their status from the relevant institutions in their jurisdiction.
12.3 – Obligation to declare income. Authdesigners.com reminds Users that as a Professional, they have the obligation to declare their income generated on the Site to the tax and social administrations. Authdesigners.com reminds that tax evasion exposes Users, in particular, to: ● A tax adjustment resulting in the adjustment of the sums due (with late penalties); ● Fixed fines ranging from 1.5% to 5% of the unreported amounts; ● Penal sanctions: 33 ○ Imprisonment (up to 5 years, excluding aggravating circumstances) ○ A fine ○ A prohibition on practicing an independent profession or operating a business ○ The deprivation of civic, civil and family rights ○ Confiscation. Authdesigners.com also reminds that the refusal to contribute to the Social Security exposes Users, in particular, to offences of different terms depending on their jurisdiction.
12.6 – Legal guarantees 12.6.1 – The Double guarantee of Authenticity. The Professional Seller must guarantee the consumer against defects that exist prior to purchase: ● The Item is unfit for the use expected from a similar Item.
Article 13 – Obligations 13.1 – Limitation of liability Authdesigners.com cannot be held liable for the content of the Adverts, the actions (or lack of action) of the Users, or the items offered for sale. Authdesigners.com cannot be held liable for the defamatory, injurious or inappropriate nature of comments posted online by a User. Authdesigners.com cannot be held liable for the fraudulent use by a third party and the possible consequences of the User’s username and/or the password. Hypertext links on the Authdesigners.com Site may redirect to other sites, and Authdesigners.com is not responsible for their content or their actions. Authdesigners.com cannot ensure that the Seller or the Buyer will conclude the transaction. The contract created upon acceptance by the Seller of the Buyer’s Purchase Offer binds only the Buyer and Seller. Authdesigners.com, serving only as an intermediary, cannot be held liable for disputes and their outcome. Similarly, Authdesigners.com has no control over the quality, safety or legality of the Items listed, as well as the veracity or accuracy of the content of User’s Adverts. In case of a hidden defect that meets the definition provided in Article 1641 of the Civil Code, and discovered past the 24 hour periods following receipt of the Item assigned to the Buyer to exercise its Money Back Guarantee, any litigation may only be binding on the Buyer and the Seller, at the exclusion of Authdesigners.com.
13.2 – Site access Authdesigners.com cannot guarantee that the Site will be permanently accessible and is bound only by an obligation of means concerning the continuity of its access. Authdesigners.com reserves the right to suspend access to the Site, temporarily or permanently, for any reason, including in the event of maintenance or in an emergency without notice or compensation and without incurring liability. As a result, Authdesigners.com cannot be held liable for the loss of money, reputation, or for any special, indirect or incidental damages resulting directly or indirectly from the use of the Site.
13.3 – Temporary suspension of the obligations of the parties The obligations of the parties to this contract are suspended in the event of: ● Force majeure; ● Strike; ● Breakdown; ● Blockage or difficulties concerning computer hardware, computer software, or the Internet network used by Authdesigners.com; and ● Suspension of access to the Site.
Article 14 – Intellectual property 14.1 – Intellectual property rights. All intellectual property rights (such as, in particular, copyrights and related rights, trademark rights, rights of database producers) relating to both the structure and content of the Site and the following elements, in particular: images, sounds, videos, photographs, logos, brands, graphic elements, texts, visuals, tools, software, documents, data, etc. are reserved. These elements are the property of Us, where created by us, or the respective owners where created by them (‘users’) and are made available to Users, free of charge, for the sole use of the Site and during the normal use of its functionalities. The Users undertake to not modify them in any way. Any unauthorised use of these elements will result in a copyright violation and constitute infringement. It may also result in a violation of the image rights, personal rights or any other rights and regulations in force. It can therefore invoke the civil and/or criminal liability of its author. Any User or Visitor is prohibited from copying, modifying, creating a derivative work, inverting the design or assembly, or otherwise attempting to find the source code, sell, assign, sublicense, or otherwise transfer any right relating to the aforementioned elements. All Users and Visitors agree in particular to not ● extract, whether or not for commercial purposes, all or part of the information on the Site; ● reproduce in any other medium, for commercial purposes or not, all or part of the information on the Site. ● use a robot, including a crawler (spider), a search or recovery application of the websites or any other means to recover or index all or part of the content of the Site except in the case of the express and prior authorisation of Authdesigners.com; ● copy the information on media of any kind to reconstitute all or part of the original files.
Any reproduction, representation, publication, transmission, use, modification or extraction of all or part of the aforementioned elements in any manner whatsoever without the prior written permission of Authdesigners.com is prohibited. Authdesigners.com may contain hypertext links to sites operated by third parties. These links are provided for informational purposes only. The decision to activate these links is the full and complete responsibility of the User. Authdesigners.com has no control over these sites and declines any liability for the access, content or use of these sites, as well as any damage that may result from the consultation of information on these sites. No hypertext link may be created to the Site without the prior and express consent of Authdesigners.com. If an internet user or legal person wishes to create a hypertext link to the Site from his/her site, irrespective of the medium, such person must first contact Authdesigners.com. Any silence from Authdesigners.com should be interpreted as a refusal. Authdesigners.com reserves the right to take legal action against persons who have not complied with the prohibitions contained in this Article.
14.2 – Content of the Adverts The content of the Adverts belongs to the Users, however, by posting the Adverts on the Site, the User grants Authdesigners.com the non-exclusive, transferable, sublicensable, non-exclusive right of exploitation across the entire world concerning ● all the content of the Adverts and, in particular, concerning the photographs, texts, videos, illustrations, brands, logos, titles, as soon as they are published on the Site as well as ● a license regarding all the intellectual property rights relating to the content and especially concerning the copyright on the elements used in its Advert, such as photographs, texts, videos, drawings, illustrations and sound elements for the full legal term of the User’s intellectual property rights and for the entire world. The rights thus conceded include the right to reproduce, represent, distribute, adapt, modify, create a derivative work, translate all or part of the content by any process, in any form whatsoever and on any medium (digital, printed, etc.) known or unknown to date, in connection with the Site or in connection with Authdesigners.com business activity, for commercial or non-commercial purposes and, in particular, for advertising purposes, as well as for distribution on the social networks on which Authdesigners.com is present and, in particular, on Authdesigners.com Facebook, Instagram and Twitter pages. In particular, the photographs of the Adverts may be reproduced and integrated into the advertising formats published on the Site. The Users also agree that Authdesigners.com can retouch photos of the Items that the Users have posted online to maximise their visibility. The Seller agrees that the photos published on his/her Advert may be reused as part of a resale for the benefit of a Buyer. The Seller consents to the posting of his/her Advert and the content of such Advert on social networks, including Facebook, Instagram and Twitter. Consequently, the User acknowledges having read the general terms and conditions of use of the Facebook, Instagram, and Twitter sites and accept the terms, especially with regard to the reuse of content and personal data. The Seller also agrees that his/her Advert may be displayed on Authdesigners.com partner sites. Under this license, Authdesigners.com, without incurring any obligation to act, is entitled to oppose the reproduction and exploitation by unauthorised third parties of the Adverts published on the Site. Article 15 – Miscellaneous provisions The tolerance by Authdesigners.com of any acts in violation of these General Terms and Conditions does not constitute a waiver of the aforementioned General Terms and Conditions. In the event that one or more of the provisions of these General Terms and Conditions will be deemed obviated by a legislative or regulatory provision or court decision, all of the other provisions remain applicable. By registering on the Site, the User acknowledges having read, understood and accepted without reservation the entirety of these General Terms and Conditions that necessarily govern all of the relations between Authdesigners.com, the Buyers and the Sellers. This acceptance takes effect from the date of the User’s registration on the Site and is valid for each transaction, Advert, Offer to Purchase and Sale. These General Terms and Conditions prevail over any contractual or non-contractual document belonging to either the Buyer or Seller. Authdesigners.com has the right to modify the present General Terms and Conditions according to the development of its offer and the market. The User therefore undertakes to regularly consult the General Terms and Conditions of the Site to find out about modifications made to them. The use of the Site by the Users constitutes their acceptance of the modifications made to the General Terms and Conditions. In the absence of the User’s consent, the User agrees to no longer use the Site and delete his/her account. 40 These General Terms and Conditions do not create any relationship of agent, subcontractor, joint venture or subordination relationship between Authdesigners.com and the User.